Our managed services are delivered by experienced network technicians that proactively monitor the network and ticket management. Providing cost effective hardware and software support with flexible CPE solutions, Globalgig’s Managed Services delivers the single point of support for your global network and deployed devices.
Our redundant NOCs ensures service continuity for enterprise-grade customer care for both wireless or wireline services. Service level options are available, including:
3 service tiers from monitoring to network and flow intelligence
Monitor via a secured, dedicated and alternate network path
Hardware and circuit monitoring, increase visibility via network dashboard and reporting
Essential tier plus configuration, firmware and software management
Proactive out-of-Band Management to ensure business continuity
Because there are always unforeseen needs, Globalgig also provides professional services that’s available on an hourly or project basis. Our professional services team can supplement client staff with services such as changes to non-standard protocols, advanced device configuration, network redesign/optimization, etc. Typical professional services include:
Optimize your connectivity, increase your performance and ensure 24/7 monitoring across all services
We take a platform agnostic approach to SD-WAN design. We work with customers to develop their SD-WAN architecture without pre-conceived biases on the platform or network carriers. Globalgig leverages the customer’s network data and performance requirements to tailor-design the solution.
With Globalgig, you have one provider, one invoice, one supporting team for global managed communications services including mobility, data, voice, SD-WAN, and IoT.
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