Comprehensive and Integrated Managed Network Services Available Across all Carrier Platforms
Globalgig provides comprehensive and integrated managed services available across all carrier platforms
Our managed services are delivered by experienced network technicians that proactively monitor the network and ticket management. Providing cost effective hardware and software support with flexible CPE solutions, Globalgig’s Managed Services delivers the single point of support for your global network and deployed devices.
Our redundant NOCs ensures service continuity for enterprise-grade customer care for both wireless or wireline services. Service level options are available, including:
Flexible Service Levels
3 service tiers from monitoring to network and flow intelligence
Integrated Visibility
Real-Time Web Interface with complete view of network and devices
Benefits
- Increased Visibility
- Complete visibility of the network environment with real-time web interface
- Extensive range of network management tools & reports
- Full view of device status
- Reduce Complexity
- One portal to manage across multiple networks
- Integrated view across the entire network infrastructure
- Single point of contact & accountability
- Business Alignment
- Relevant network data available for performance improvement
- Application of business-specific rules based on device criticality & event type
- Collection and correlation of events from multiple devices
- Better User Experience and Increased Productivity
- Optimize circuit capacity utilization
- Enhance resiliency and business continuity
- Improve application quality and performance
3 Flexible Service Tiers
Essential
Hardware and circuit monitoring, increase visibility via network dashboard and reporting
Plus
Essential tier plus configuration, firmware and software management
Premier
Plus tier and network and flow intelligence, application monitoring
Professional Services
Because there are always unforeseen needs, Globalgig also provides professional services that’s available on an hourly or project basis. Our professional services team can supplement client staff with services such as changes to non-standard protocols, advanced device configuration, network redesign/optimization, etc. Typical professional services include:
Level 1: Remote Hands and Basic Troubleshooting
- hardware racking
- cabling assistance
- remote hands
- basic networking assistance
- port management
- VLAN management
Level 2: Support and Configuration
- networking assistance
- VPN support
- network creation
- network and connectivity troubleshooting
Level 3: Design, Architecture and Implementation
- backup and disaster recovery
- storage area networking
- scripting
- VMware implementation
- VoIP, advanced networking
- packet shaping
- QoS
- routing protocols
- traffic analysis
Our Specialties
Take control of your connectivity, increase your performance and expand your reach with Globalgig's solutions.
Managed SD-Wan Services
We take a platform agnostic approach to SD-WAN design. We work with customers to develop their SD-WAN architecture without pre-conceived biases on the platform or network carriers. Globalgig leverages the customer’s network data and performance requirements to tailor-design the solution.
